Privacy Policy

Effective as of 2024 July 13th

Introduction

Alma Total Solutions ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AlmaCloudBackup products and services ("Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Services depends on the content and materials you use, and includes:

1. Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register for an account or use our Services.

2. Derivative Data

Information our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Services.

3. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our Services from the Sites. We store only very limited, if any, financial information that we collect.

4. Data From Social Networks

User information from social networking sites, such as Facebook, Google+, Instagram, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

5. Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Services from a mobile device.

6. Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Services permission to access this information.

7. Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

• Create and manage your account.


• Process your transactions and send you related information, including purchase confirmations and invoices.


• Administer promotions, surveys, contests, and other features.


• Send you technical notices, updates, security alerts, and support and administrative messages.


• Respond to your comments, questions, and requests and provide customer service.


• Monitor and analyze usage and trends to improve your experience with the Services.


• Develop, improve, and customize our Services.


• Deliver targeted advertising, newsletters, and other information regarding promotions and the Services to you.


• Enable user-to-user communications.


• Enforce our terms and conditions and other policies.

Disclosure of Your Information

Your data security is our utmost priority, especially given the nature of our services focused on data backup and protection. We are committed to ensuring that your backup data remains strictly confidential and is never shared with third parties, except under very limited and legally required circumstances. Specifically:

1. By Law or to Protect Rights

We will only disclose your information, including backup data, if required to do so by law, such as in response to a court order or other legal process. Even in such cases, we will strive to protect your privacy to the fullest extent possible and will disclose only the information that is strictly necessary.

2. Business Transfers

In the unlikely event of a merger, acquisition, or sale of all or a portion of our business, your backup data will remain fully protected. We will not transfer your backup data to any third party without obtaining your explicit consent and ensuring that the new entity is committed to the same level of data security and privacy protection that we provide.

3. Third-Party Service Providers

We do not share your backup data with third-party service providers. However, minimal, non-sensitive information (e.g., payment information) may travel through third-party services that perform essential services for us, such as payment processing, data analysis, or customer support. During this time, all your data remains encrypted to ensure its security and confidentiality. These providers are contractually obligated to protect your information and use it solely for the purpose of providing their services to us, under stringent confidentiality agreements.

4. Marketing Communications

We do not share your backup data with any third parties for marketing purposes. We may share minimal, non-sensitive information with third parties for marketing purposes, but only with your explicit consent, and only in accordance with the highest standards of data protection. You have the right to opt out of any such data sharing at any time.

5. Affiliates

Your backup data is never shared with affiliates or any related entities. Any data shared with our affiliates is minimal and non-sensitive, and it is done solely for operational purposes, under strict confidentiality agreements and with the same level of data protection that you expect from us.

6. Business Partners

Your backup data is not shared with business partners. Any collaborations or partnerships we engage in are carefully vetted to ensure that your data remains secure and private. Only minimal, non-sensitive information may be shared, and only with your explicit consent and under strict data protection agreements.

7. Other Third Parties

We do not share your backup data with third parties for any reason other than those legally required. We may share anonymized, aggregated data with advertisers and investors for the purpose of conducting general business analysis, but this data does not include any personally identifiable information or your backup data.

Tracking Technologies

1. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Services to help customize the Services and improve your experience. When you access the Services, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Services. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

2. Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Services, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

3. Website Analytics

We may also partner with selected third-party vendors to allow tracking technologies and remarketing services on the Services through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Services, determine the popularity of certain content, and better understand online activity. By accessing the Services, you consent to the collection and use of your information by these third-party vendors.

Security of Your Information

We employ state-of-the-art security measures, including encryption, to protect your backup data from unauthorized access, disclosure, alteration, or destruction. Our systems are regularly audited to ensure compliance with the highest standards of data security, and we are committed to ongoing improvements in our security practices to protect your data. Despite our rigorous efforts, please be aware that no security measure can guarantee complete security; however, we strive to minimize risk to the absolute lowest level possible.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account.


• Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Noting your preferences at the time you register your account with the Services.


• Logging into your account settings and updating your preferences.


• Contacting us using the contact information provided below.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Alma Total Solutions

28 Armenias , #103, Nicosia 2003, Cyprus

Technical Support: https://www.almatotalsolutions.com/support

Thank you for trusting us with your personal information.